FAQs

  • Where do I go for replacement parts?

    Go here.
  • How do I use my Kistler Cash reward points?

    How To Access Reward Points Kistler reward points accrued before February 2020 have been discontinued. To access your Kistler Cash reward points, go to kistlerrods.com/#smile-home. You must be logged in to the same 2020 or later kistlerrods.com account you made your purchases through to see you...
  • My rod tip ring broke, can you repair?

    We can repair your rod tip top ring OR you can replace it yourself. • **To have us repair:** Ship your Rod, insured and protected with packaging to our factory address 30603 Beyette Rd, Magnolia, TX 77355 along with a detailed note of what you need done. Once we receive it, we will inspect it an...
  • Why Kistler over another rod brand? What makes Kistler worth the money?

    Experience matters: it is the foundation to a truly great product and business.  For over twenty-seven years I have invested my blood, sweat and tears into developing elite fishing rods that exceed consumer expectations.  My family and I have invested all that we have - our entire selves - into K...
  • Does Kistler have tackle shops stocking the rods in my local area?

    Most likely not, but we do sell to a handful of authorized elite dealers and distributors around the world. You are always welcome to buy and try if you just are not 100% sure about which rod. We are happy to exchange or refund your purchase anytime. Our main business focus is direct sales right ...
  • Can I order replacement guides?

    We can repair your rod guide(s) OR you can replace it yourself. • **To have us repair:** Ship your Rod, insured and protected with packaging to our factory address 30603 Beyette Rd, Magnolia, TX 77355 along with a detailed note of what you need done. Once we receive it, we will inspect it and co...
  • How do I apply for a team Kistler position?

    Thank you for reaching out to us. Feel free to fill out the online Team application by clicking on the link below. We will be in touch within a few weeks if we decide to invite you on our Team. At certain times in the busy season, we are not recruiting but as time allows, we are often trying to a...