FAQs

• Where do I go for replacement parts?

  Go here.

• How do I use my Kistler Cash reward points?

  REWARD POINTS PROGRAM HAS BEEN DISCONTINUED AS OF NOVEMBER 17TH, 2021. All points have expired and are unredeemable.

• My rod tip ring broke, can you repair?

  We can repair your rod tip top ring OR you can replace it yourself. • **To have us repair:** Ship your Rod, insured and protected with packaging to our factory address 30603 Beyette Rd, Magnolia, TX 77355 along with a detailed note of what you need done. Once we receive it, we will inspect it an...

• Why Kistler over another rod brand? What makes Kistler worth the money?

  Experience matters: it is the foundation to a truly great product and business.  For over twenty-seven years I have invested my blood, sweat and tears into developing elite fishing rods that exceed consumer expectations.  My family and I have invested all that we have - our entire selves - into K...

• Does Kistler have tackle shops stocking the rods in my local area?

  Most likely not, but we do sell to a handful of authorized elite dealers and distributors around the world. You are always welcome to buy and try if you just are not 100% sure about which rod. We are happy to exchange or refund your purchase anytime. Our main business focus is direct sales right ...

• Can I order replacement guides?

  We can repair your rod guide(s) OR you can replace it yourself. • **To have us repair:** Ship your Rod, insured and protected with packaging to our factory address 30603 Beyette Rd, Magnolia, TX 77355 along with a detailed note of what you need done. Once we receive it, we will inspect it and co...

• How do I apply for a team Kistler position?

  Thank you for reaching out to us. Feel free to fill out the online Team application by clicking on the link below. I appreciate your interest and your future support of my company. TEAM KISTLER ONLINE APPLICATION